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How to Use Accounts to Organise Company Relationships in Vedain

Vedain CRM·18-Jun-2026·4 min read

An Account in Vedain represents a company or organisation. Linking your contacts and deals to accounts gives you a single view of your entire relationship with that company — all the people you work with, all the deals in progress, and the full email history.

Creating an Account

  1. Click Accounts in the left sidebar.
  2. Click + New Account.
  3. Fill in the account details: Name (required), Industry, Website, Phone, Email, Billing Address, Shipping Address.
  4. Click Save Account.
New Account form showing company details
New Account form showing company details

What the Account Detail Page Shows

Open any account to see a complete 360° view of your relationship with that company:

  • Company Info — Name, industry, website, address, custom fields.
  • Contacts — All people at this company linked in your CRM.
  • Deals — All active and closed deals associated with this account.
  • Emails — Full email history with any contact at this company.
  • Timeline — Activity history: notes, calls, status changes.
  • Invoices — All invoices raised for this account.
  • Tasks — Open tasks linked to this account.
Account detail page showing contacts deals and email history
Account detail page showing contacts deals and email history

Why Use Accounts?

  • When you have multiple contacts at the same company, accounts prevent duplicate data entry.
  • Account-level reports show total deal value, revenue, and activity per company.
  • Invoices are raised at the account level for clean billing records.
  • Quickly see if any team member is already talking to someone at a company before you reach out.

Linking Existing Contacts to an Account

Open a contact → edit → Account field → type the company name and select it. Or: open the Account → Contacts tab → Add Contact → select from existing contacts or create a new one.

Frequently Asked Questions

Do I need accounts or can I just use contacts?

Accounts are optional. For B2C businesses (selling to individuals), you may never need them. For B2B (selling to companies), accounts are very useful for tracking multiple contacts and deals at the same company.

Can I merge two duplicate accounts?

Vedain does not have a built-in merge tool for accounts. To merge manually: move all contacts and deals from the duplicate to the correct account, then delete the duplicate.

Can I have contacts without an account?

Yes. The Account field is optional when creating a contact. You can leave it blank and add an account later.

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