Dubai Real Estate CRM — Close More Deals in the UAE
Updated August 2026 · From $10/user/month
Auto-capture leads from Bayut, Property Finder, and Dubizzle. Track AED deals, off-plan milestones, and NOC status in one place built for Dubai brokers.
Sound familiar?
These are the problems Vedain was built to solve.
Leads from three portals with no unified view
Bayut, Property Finder, and Dubizzle each have their own lead inbox. Dubai agents manage three tabs, three logins, and no consolidated pipeline — and duplicates are everywhere.
Off-plan payment milestones tracked in spreadsheets
Off-plan deals in Dubai have 4–8 payment milestones spread over 3–5 years. When these dates live in a spreadsheet, agents miss calls, lose commissions, and frustrate investors.
International buyers need multi-timezone follow-up
Dubai buyers come from India, UK, Russia, and China. A follow-up email at 9am UAE time reaches an Indian investor at 10:30am — but a Russian buyer at 6am. Without scheduling tools, outreach is poorly timed.
Everything your industry needs, out of the box
No lengthy configuration. Your pipeline, fields, and workflows are ready when you sign up.
Bayut, Property Finder & Dubizzle Lead Capture
Webhook integrations capture leads from all three major UAE portals — Bayut, Property Finder, and Dubizzle — into a single Vedain pipeline the moment an inquiry arrives. Duplicate leads from the same buyer on multiple portals are automatically merged so your team contacts each prospect once with a coherent story. Each lead record shows which portal the inquiry came from, the property enquired on, and the buyer's budget range. Your agents get an instant WhatsApp or call task so no lead cools down waiting in an unread inbox.
Off-Plan Payment Milestone Tracking
Track every payment milestone for off-plan Dubai projects — reservation, SPA signing, 10%, 20%, 30%, and handover — with automated reminders 14 days before each due date. Custom fields on each deal capture the developer, project name, unit number, floor, and RERA permit number so your team always has the full deal spec at hand. Payment milestone reports give your brokerage a month-by-month view of expected commission income from off-plan portfolios. When a payment milestone is completed, the timeline logs the event automatically for a clean audit trail.
AED Deals & VAT-Inclusive Reporting
All deal values, commissions, and fees are stored in AED so your pipeline and revenue reports need no manual currency conversion — critical in a market where deals close in multiple currencies. DLD fee, agency commission, and VAT fields are built into every deal record so your accounts team has all the numbers for each transaction without chasing the deal file. Monthly commission reports break down gross commission, VAT collected, and DLD fees paid so tax filing is straightforward. The pipeline dashboard shows total deal value in AED millions with agent-level commission breakdowns.
WhatsApp-First Follow-Up for Dubai Buyers
Dubai real estate runs on WhatsApp — and Vedain's WhatsApp Business integration puts the whole conversation inside the CRM. Send property brochures, viewing confirmations and payment reminders as approved WhatsApp templates, and every reply lands on the lead's timeline where any team member can pick it up. Broadcast a new off-plan launch to a filtered buyer segment (budget, community, bedroom count) in minutes, with per-message delivery and read tracking. Because chats are logged against the deal, a buyer who goes quiet for three months can be re-engaged with full context — no scrolling through a personal phone. Auto-replies handle after-hours inquiries from international time zones so a lead captured at 2am gets an instant response and a scheduled follow-up task for the morning.
Agent Commission Splits & Team Leaderboards
Dubai brokerages live and die by commission clarity. Vedain tracks the full commission chain on every deal — gross commission, agency/agent split percentages, referral shares and conveyancer fees — so month-end reconciliation takes minutes, not days. Team leaderboards rank agents by closed AED value, viewings completed and response time, which makes Monday sales meetings concrete instead of anecdotal. Managers see each agent's pipeline health at a glance: how many portal leads went uncontacted, which off-plan milestones are due this month, and which MOUs have stalled before SPA. Role-based permissions keep sensitive commission data visible to management only, while agents see their own numbers and targets.
International Buyer Profile Management
Store buyer nationality, passport details, preferred contact language, and timezone on every contact record so your team always communicates at the right time and in the right way. Multi-language email templates let you send property brochures and updates in Arabic, Russian, Hindi, or Chinese with a single click — without a separate translation tool. Scheduled send lets agents write an email at their convenience and deliver it at 9am in the buyer's local timezone. Visa and Golden Visa eligibility flags help investors understand exactly which properties qualify.
RERA & Trakheesi Compliance Built Into Every Deal
Dubai brokerages answer to RERA, and Vedain keeps the paperwork attached to the transaction instead of scattered across drives. Store the RERA permit number, Trakheesi advertising permit, Form A/B/F references and listing reference on every deal record, and attach the signed documents themselves so an audit request is a two-minute export rather than a two-day scramble. Broker licence numbers live on each agent profile, and permit-expiry reminder tasks fire before an advertising permit lapses — so listings never run on an expired Trakheesi. When the DLD registration completes, the deal timeline captures the full compliance chain from first portal inquiry to registered transfer, giving owners a defensible record for every commission earned.
Automated Follow-Up Sequences for Dubai Property Leads
Most Dubai portal leads go cold because the follow-up stops after one call. Vedain's automation engine runs the cadence for you: a new Bayut or Property Finder inquiry gets an instant WhatsApp acknowledgement, a same-day call task, a day-3 property shortlist email and a day-7 viewing nudge — automatically, in the buyer's timezone. Off-plan investors get a separate nurture track with project construction updates and payment-milestone reminders. Viewing no-shows trigger a reschedule sequence instead of silently dropping out of the pipeline. Every automated touch is logged on the lead's timeline, so when the buyer finally answers, your agent sees the whole history and picks up mid-conversation — the difference between the 5% of Dubai leads that close and the 95% that leak.
Ready Property & Secondary Market Pipeline
Secondary market deals move on different rails than off-plan: MOU (Form F), 10% deposit cheque, NOC from the developer, transfer appointment at the trustee office. Vedain ships a ready-property pipeline with exactly those stages, so agents handling both off-plan launches and secondary stock don't force two different processes through one generic funnel. Deposit cheque details, NOC application dates and trustee-office appointments are tracked as structured fields with reminder tasks, and seller-side and buyer-side deals can be linked when your brokerage represents both ends. Portfolio landlords get a consolidated view of every unit you manage for them — making the next listing renewal a formality instead of a pitch.
Reports Dubai Brokerage Owners Actually Use
The dashboard answers the questions owners ask every Monday: how many portal leads came in last week and what did each cost, which agents responded within the first hour, how much AED commission is sitting at MOU vs SPA vs DLD-registered, and which off-plan projects are producing paying milestones this quarter. Source reports compare Bayut vs Property Finder vs Dubizzle conversion side by side, so you renew the portal packages that produce transfers — not just inquiries. Commission forecasts project the next 90 days of expected income from milestone schedules, and every report exports to Excel for your accountant or investor updates.
Your pipeline, pre-configured
Sign up and find these stages already set up and ready to use.
We manage 300 active buyers across Bayut and Property Finder. Vedain brings them all into one pipeline — our agents finally know who to call each morning.— Real Estate Director, Dubai Brokerage
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