Turn Inquiries Into Bookings. Turn Clients Into Regulars.
Travel agencies live and die on follow-up speed and repeat business. Vedain tracks every inquiry, every itinerary sent, and every past booking — so you convert more leads and win back clients before they book with an OTA.
THE PROBLEM
Why most travel agencies lose bookings they already earned
Inquiries scattered across channels
Clients reach out via WhatsApp, email, and Instagram DMs. Without a central record, inquiries fall through the cracks and staff waste time hunting through chats.
Itineraries sent, never followed up
A beautifully crafted itinerary goes out — then nothing. No reminder fires, the client goes quiet, and the booking ends up with an OTA that followed up first.
No signal for repeat-trip timing
You have clients who travel every year, but nothing tells you when they are likely planning their next trip. Re-engagement is pure guesswork.
Group bookings tracked in spreadsheets
One booking, eight travellers, separate payment schedules. Spreadsheets break under this complexity — data gets out of date and errors are invisible.
BUILT FOR TRAVEL
Features built around how travel agencies actually sell
Not a generic CRM with a travel skin. Vedain's pipeline stages, WhatsApp logging, and repeat-client tracking are designed for the travel booking workflow.
Lead pipeline by booking stage
Track every inquiry through Inquiry → Itinerary Sent → Quote Approved → Booked → Post-Trip. See exactly how many deals are stalling at each stage and act.
WhatsApp integration
Conversations are logged directly against the traveller record. No switching between apps — every message, quote, and booking update lives on the client timeline.
Repeat travel tracking
Custom fields for preferred destinations, travel dates, travel style, and past trips. Build segments and target the right clients with the right offer at the right time.
Email campaigns for past clients
Send seasonal destination campaigns, loyalty offers, and anniversary prompts to segmented lists. Sync replies directly into the contact timeline.
Group booking records
One deal linked to multiple traveller contacts. Track lead booker, individual payment status, passport details fields, and the full group itinerary in a single view.
Full activity timeline
Every quote, itinerary email, WhatsApp message, and payment update appears in chronological order. Any team member can pick up a booking mid-stream.
WhatsApp is where Indian travellers book
Most Indian travel agencies conduct the majority of their sales conversations on WhatsApp. Vedain's native WhatsApp integration logs every message against the traveller contact — so nothing lives only on a personal phone, and your whole team has full context.
TRANSPARENT PRICING
$10/user/month. Everything included.
One plan. Every feature. No hidden tiers. Start with a single user.
14-day free trial. No annual lock-in. No hidden add-ons. Cancel anytime.
Compare full pricingHOW WE COMPARE
Vedain vs the alternatives
For travel agencies evaluating CRM options in 2026.
| Feature | Vedain | Salesforce | HubSpot | Zoho |
|---|---|---|---|---|
| Custom travel booking pipeline | ||||
| WhatsApp integration (native) | ||||
| Group booking / multi-traveller tracking | ||||
| Repeat client re-engagement campaigns | ||||
| Flat pricing, 1 user minimum | ||||
| 14-day free trial |
FAQ
Frequently asked questions
GET STARTED
Stop losing bookings to poor follow-up.
Set up your travel agency pipeline in under an hour. No credit card required.