Retail CRM — Grow Every Account, Every Month
Vedain gives retail and wholesale teams a single view of every buyer account, order history, and re-order opportunity so nothing slips through.
Sound familiar?
These are the problems Vedain was built to solve.
Re-order cycles missed because no one tracks them
Wholesale buyers re-order on a rhythm — 30, 60, or 90 days. When that date isn't in a CRM, the rep misses the window and the buyer places the order with whoever calls first.
Account history scattered across emails and WhatsApp
When a buyer calls to query an order or negotiate terms, the rep has to search five tools to find the conversation history. First impressions suffer and trust erodes.
No visibility into which accounts are at risk of lapsing
Accounts that haven't ordered in 60+ days are silently churning. Without a lapsed-account report, field sales teams discover it too late to win them back.
Everything your industry needs, out of the box
No lengthy configuration. Your pipeline, fields, and workflows are ready when you sign up.
Wholesale Buyer Accounts
Manage every distributor, retailer, and key account in one place with order history, contact hierarchy, and renewal dates visible at a glance. Link multiple contacts at the same company so you always know who the buyer, the decision-maker, and the finance contact are — and you never mix up communications. Custom fields capture account tier, payment terms, and credit limit so your sales team has everything they need before a call. Territory assignments ensure each rep only sees the accounts they manage.
Re-order & Upsell Reminders
Set task-based reminders for re-order cycles and seasonal promotions so your team reaches out before the competition does — not after. Vedain lets you set a re-order reminder on each account based on their typical buying frequency: weekly, monthly, or quarterly. When the reminder fires, the rep gets a task with the account's full order history so they can suggest the right quantities and products. Seasonal promotion campaigns can be sent in bulk to all accounts in a specific tier or territory.
Product Catalog & Quoting
Build product catalogs, generate branded quotes, and track acceptance — all without leaving Vedain and without a separate quoting tool. Add unlimited products with unit price, category, and MOQ fields. Generate a PDF quote from any deal record in one click, apply volume discounts, and track whether the buyer has opened and accepted the proposal. Accepted quotes convert to deals automatically, keeping your pipeline accurate.
Territory & Account Assignment
Assign accounts to reps by territory or region, and give managers a consolidated view across all territories without needing to log in as each rep. Team-scoped visibility means reps only see their accounts, keeping their view clean and focused. Managers can reassign accounts between reps in bulk when territories change — no manual record updates required. Territory-level reports show revenue, open deals, and at-risk accounts per region so leadership can direct resources where they are needed most.
Your pipeline, pre-configured
Sign up and find these stages already set up and ready to use.
Our wholesale team went from scattered emails to a clean pipeline in Vedain — reorders are up 28% year-on-year.— National Sales Manager, FMCG Brand
Frequently asked questions
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