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How to Invite Team Members and Set Roles in Vedain

Vedain CRM·18-Jun-2026·4 min read

Vedain lets you invite your entire team and control exactly what each person can see and do. This guide walks you through sending invites and understanding the built-in roles.

How to Invite a Team Member

  1. Go to Settings → Team.
  2. Click Invite Member.
  3. Enter their email address.
  4. Select a role: Admin, Manager, or Sales Rep.
  5. Click Send Invite. They receive an email with a link to create their password and join your workspace.
Settings Team page with Invite Member button
Settings Team page with Invite Member button

Understanding the Three Default Roles

Admin

  • Full access to all modules and settings
  • Can manage billing and subscription
  • Can add, remove, and change roles for team members
  • Can export all data
  • Can see all records regardless of owner

Manager

  • Access to all CRM modules (Leads, Contacts, Deals, Campaigns, Reports, etc.)
  • Can view all team members' records
  • Cannot manage billing or add/remove users
  • Cannot access most Settings sections

Sales Rep

  • Access to core CRM modules only (Leads, Contacts, Deals, Tasks, Campaigns)
  • By default can only see records assigned to them
  • No access to Settings
  • No access to Reports or Billing
Role comparison showing Admin Manager Sales Rep access
Role comparison showing Admin Manager Sales Rep access

Changing a Team Member's Role

Go to Settings → Team, find the team member in the list, click the role badge next to their name, select the new role, and confirm. The change takes effect on their next action.

Removing a Team Member

On the Team page, click the three-dot menu next to a member and select Remove. Their account is deactivated. You can reassign their leads before or after removal — any leads still assigned to them remain in the system and can be bulk-reassigned from the Leads list.

Frequently Asked Questions

Can I change someone's role after inviting them?

Yes. Go to Settings → Team, find the user, and click their current role to change it. The change is immediate.

What happens to a removed user's leads and deals?

Their records stay in Vedain. You can bulk-reassign them from the Leads list using the Owner filter to find their records, then use Bulk Actions → Reassign.

Can I create custom roles with specific permissions?

Yes. Go to Settings → Team → Roles tab → New Custom Role. You can set view, edit, import, and export permissions individually for each module.

How do I see what a specific user can access?

Go to Settings → Team → Roles tab, click on the user's assigned role to see the full permissions matrix for that role.

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