Resolve faster, delight every customer.
Create, assign, and track support tickets linked to your CRM contacts and accounts. Set priorities, enforce SLAs, and give your team full context on every issue.
Updated September 2026 · From $10/user/month
Included in every plan. Cancel anytime.
Resolve faster, delight every customer.
Email-to-ticket, a customer portal, an embeddable widget and one-click escalation from live chat — every request lands in one queue with SLA deadlines, auto-assignment and canned responses. Tickets link to the CRM contact and lead, so support sees the deal context and sales sees the support history.
SLAs, CSAT and reporting built in
Define response and resolution SLAs by priority, measure satisfaction with post-resolution surveys, and track agent performance, volume trends and breach rates on the reporting dashboard.
Part of Vedain, not bolted on
Support Ticketing works on the same records, permissions and reports your team already uses — one platform, one price.
Questions
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Guides and best practices from our knowledge base.
Stop Bounces with the Campaign Verification Guard
Every email campaign in Vedain has a Deliverability guard. It checks recipients when the campaign starts and skips addresses that would bounce, before they can hurt your sender reputation. Here’s how to set it, where skipped people appear, and how to prepare a big send.
AI Enrichment and Inbox Intelligence: What They Do and What They Cost
Data Health’s AI tools fill in details the free rules can’t: company facts from websites, seniority from job titles, and updates hidden in email replies. Company profile and Job-title intelligence share a one-time free allowance and then a simple flat price per run; Inbox intelligence is charged only for records it updates. You always see the price before anything runs.
AI Enrichment Pricing: The One-Time Free Allowance and Flat Pack Fees
AI enrichment has deliberately simple pricing: a one-time free allowance to try it, then one flat price per run based on how many records that run fills — never per field, and never a surprise. This guide explains the allowance, the pack tiers, how records are counted, how it is billed, and the questions people ask most.
Turn it on this afternoon.
Support Ticketing is ready in every Vedain workspace. New here? Start with support and grow into the rest of the platform.
No credit card for the trial. Cancel from the same screen you enabled it.