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Sales & CRM · included in every plan

Never lose a prospect again.

Capture leads from any source, qualify them with custom fields, and track every interaction from first touch to conversion.

Updated September 2026 · From $10/user/month

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Included in every plan. Cancel anytime.

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IncludedIn every plan — no add-on pricing, no feature gates

01Capture or import — Bring leads in via CSV, web forms, chat, LinkedIn extension or the API

02Qualify and score — Custom fields, engagement-based scoring and saved filters turn a raw l

03Work the timeline — Calls, emails, notes and tasks log to one timeline until the lead conv

One home for every prospect

Never lose a prospect again.

Import from CSV or Excel, capture from web forms and chat, or clip LinkedIn profiles with the Chrome extension — every lead lands with source attribution, owner, and a full activity timeline. Custom fields adapt the record to your business, lead scoring surfaces the hottest prospects, and compact + full-page views let reps work the way they think.

01Capture or importBring leads in via CSV, web forms, chat, LinkedIn extension or the API — each with source attribution.

02Qualify and scoreCustom fields, engagement-based scoring and saved filters turn a raw list into a prioritized queue.

03Work the timelineCalls, emails, notes and tasks log to one timeline until the lead converts — with full history carried over.

What you get

From new lead to first touch in seconds

Auto-assignment gets each lead an owner instantly, duplicate detection by email keeps the database clean, and the activity ticker shows calls, emails, notes and tasks in one stream. Filters and saved views slice thousands of leads into today's call list.

Import leads via CSV or web forms

Custom fields and lead scoring

Full timeline: notes, emails, calls, tasks

Bulk edit, tag, and filter

Smart duplicate detection

Part of Vedain, not bolted on

Leads Management works on the same records, permissions and reports your team already uses — one platform, one price.

Lead AutomationRoute, score, and act — automatically.Contacts & AccountsBuild lasting relationships.Deals & PipelineVisualize and close your pipeline.Tasks & ActivitiesStay on top of every follow-up.All 27 features

Questions

Can I import my existing leads?Yes — CSV and Excel import with field mapping, duplicate handling and automatic owner assignment. Most teams migrate their full database in under an hour.

How does lead scoring work?Scores build from engagement signals — email opens, clicks, form fills, chat conversations and page visits — so reps always know who to call first.

Do custom fields work in imports, forms and views?Yes — custom fields flow through imports, embeddable forms, list filters, compact views and reports, so your data model stays consistent everywhere.

Guides & resources

Go deeper on leads

How to Track Sales Leads: A Step-by-Step Guide19 min read 10 Best Lead Management Software in India for 202619 min read 7 Sales Lead Follow-Up Best Practices That Close Deals12 min read How To Prospect For Sales Leads: 10 Proven Methods15 min read IndiaMART Lead Management: How to Respond Faster and Convert More Enquiries into CustomersHelp article Simple Lead Management System: 12 Tools for Small Teams23 min read

Knowledge Base

Learn more about Leads Management

Guides and best practices from our knowledge base.

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Features & Modules

How to Configure the AI Chat Assistant with Your Business Knowledge

Give Vedain's AI chat assistant your business knowledge in minutes: write it yourself or let AI draft it. It answers only from your facts, 24/7.

3 min read

How-To Guides

How to Create Support Desk Tickets from Live Chat Conversations

Turn any live chat into a support ticket with one click. The full transcript travels with it — no repeating, no copy-pasting, no dropped context.

3 min read

How-To Guides

Canned Replies, File Attachments and the Pre-chat Form in Vedain Live Chat

Fast, consistent answers win chats. Vedain's canned replies let agents insert saved answers in one keystroke, both sides of the conversation can share files, and the pre-chat form captures the visitor details your team needs before the first message is sent.

3 min read

Browse all guides

Turn it on this afternoon.

Leads Management is ready in every Vedain workspace. New here? Start with leads and grow into the rest of the platform.

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