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Sales & CRM · included in every plan

Build lasting relationships.

Maintain a 360° view of every person and company you work with — linked to their deals, emails, and history.

Updated September 2026 · From $10/user/month

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Contacts & Accounts in Vedain CRM
IncludedIn every plan — no add-on pricing, no feature gates
01Build the database — Import or create contacts, link them to accounts, and enrich missing
02See every interaction — Emails, calls, WhatsApp, chats, tickets and meetings collect on th
03Segment and act — Tags, filters and bulk actions turn the database into campaign audiences
People and companies, properly linked

Build lasting relationships.

Contacts connect to accounts, accounts roll up every contact, deal, invoice and conversation under the company. Enrichment fills missing titles, companies and phone numbers from ContactOut, Apollo or Proxycurl with automatic fallback across providers.

01Build the databaseImport or create contacts, link them to accounts, and enrich missing data with one click.
02See every interactionEmails, calls, WhatsApp, chats, tickets and meetings collect on the record automatically.
03Segment and actTags, filters and bulk actions turn the database into campaign audiences and call lists.
What you get

Every interaction on the record

Emails sync two-way, calls log automatically, WhatsApp threads live on the contact, live-chat transcripts attach themselves, and support tickets cross-link — open any contact and see the entire relationship, not a fragment of it.

Link contacts to company accounts
Full communication history
Custom fields per contact
Import from CSV or other CRMs
Enrich contact data automatically
Contacts & Accounts — inside the product

Part of Vedain, not bolted on

Contacts & Accounts works on the same records, permissions and reports your team already uses — one platform, one price.

Leads ManagementNever lose a prospect again.Lead AutomationRoute, score, and act — automatically.Deals & PipelineVisualize and close your pipeline.Tasks & ActivitiesStay on top of every follow-up.All 29 features

Questions

What is the difference between leads and contacts?Leads are unqualified prospects; contacts are people you have a working relationship with, linked to accounts (companies). Convert a lead once qualified and the history carries over.
Can I see all activity for a company in one place?Yes — the account view aggregates every linked contact's emails, deals, tickets, invoices and meetings into one company-level timeline.
How does data enrichment work?One click queries your connected providers (ContactOut, Apollo, Proxycurl) in order until one returns data — titles, emails, phones and company details fill in automatically.
Guides & resources

Go deeper on contacts

How to Import Your Contacts from Excel into a CRM (Without Losing Data)6 min read10 Simple Contact Management Software Tools for 202615 min readSoftware Contact Management: Features, Benefits & Top Picks14 min readContact Management Vs CRM: Differences And When To Use Them8 min read16 Best Contact Management Software for Sales Teams (2026)24 min readCRM Contact Management Features: Complete 2026 Checklist17 min read
Knowledge Base

Learn more about Contacts & Accounts

Guides and best practices from our knowledge base.

How-To Guides

Stop Bounces with the Campaign Verification Guard

Every email campaign in Vedain has a Deliverability guard. It checks recipients when the campaign starts and skips addresses that would bounce, before they can hurt your sender reputation. Here’s how to set it, where skipped people appear, and how to prepare a big send.

4 min read
How-To Guides

AI Enrichment and Inbox Intelligence: What They Do and What They Cost

Data Health’s AI tools fill in details the free rules can’t: company facts from websites, seniority from job titles, and updates hidden in email replies. Company profile and Job-title intelligence share a one-time free allowance and then a simple flat price per run; Inbox intelligence is charged only for records it updates. You always see the price before anything runs.

6 min read
How-To Guides

AI Enrichment Pricing: The One-Time Free Allowance and Flat Pack Fees

AI enrichment has deliberately simple pricing: a one-time free allowance to try it, then one flat price per run based on how many records that run fills — never per field, and never a surprise. This guide explains the allowance, the pack tiers, how records are counted, how it is billed, and the questions people ask most.

5 min read
Browse all guides

Turn it on this afternoon.

Contacts & Accounts is ready in every Vedain workspace. New here? Start with contacts and grow into the rest of the platform.

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