Meet your customers where they already are.
A complete WhatsApp Business suite inside your CRM: two-way chat, broadcast campaigns, chatbot flows, automations, templates and delivery analytics — every message on the contact record.
Updated September 2026 · From $10/user/month
Included in every plan. Cancel anytime.
Meet your customers where they already are.
Vedain ships the whole suite: a shared team inbox where every conversation lands on the contact record; broadcast campaigns that send approved templates to filtered segments with per-message delivery tracking; a no-code chatbot builder for welcome flows, FAQs and lead capture; keyword automations and quick replies for instant responses; and a template manager that submits to Meta and tracks approval status. All of it linked to the same leads, deals and tickets your team already works.
Campaigns and chatbots that respect the rules
WhatsApp allows free-form replies for 24 hours after a customer message; outside that window only approved templates can be sent. Vedain handles both automatically — the inbox tells you which applies, campaigns only ever send approved templates, and the bot hands off to a human (with full context) whenever a conversation needs one. Delivery analytics show exactly what arrived, was read, or failed.
Transparent, pay-for-what-you-send.
WhatsApp Business is priced separately from the CRM seat because Meta charges per conversation. No markup games — transparent rates, prepaid credits.
Marketing ₹0.98 · Utility ₹0.14 · Authentication ₹0.14 · Service conversations free. Prepaid credits from ₹5,000, billed in INR, USD or AED. +18% GST on Indian billing.
See full platform pricing →Part of Vedain, not bolted on
WhatsApp works on the same records, permissions and reports your team already uses — one platform, one price.
Questions
Go deeper on whatsapp
Learn more about WhatsApp
Guides and best practices from our knowledge base.
Stop Bounces with the Campaign Verification Guard
Every email campaign in Vedain has a Deliverability guard. It checks recipients when the campaign starts and skips addresses that would bounce, before they can hurt your sender reputation. Here’s how to set it, where skipped people appear, and how to prepare a big send.
AI Enrichment and Inbox Intelligence: What They Do and What They Cost
Data Health’s AI tools fill in details the free rules can’t: company facts from websites, seniority from job titles, and updates hidden in email replies. Company profile and Job-title intelligence share a one-time free allowance and then a simple flat price per run; Inbox intelligence is charged only for records it updates. You always see the price before anything runs.
AI Enrichment Pricing: The One-Time Free Allowance and Flat Pack Fees
AI enrichment has deliberately simple pricing: a one-time free allowance to try it, then one flat price per run based on how many records that run fills — never per field, and never a surprise. This guide explains the allowance, the pack tiers, how records are counted, how it is billed, and the questions people ask most.
Turn it on this afternoon.
WhatsApp is ready in every Vedain workspace. New here? Start with whatsapp and grow into the rest of the platform.
No credit card for the trial. Cancel from the same screen you enabled it.