Send and track from inside your CRM.
Connect Gmail, Google Workspace, Microsoft 365, or Outlook. Two-way sync so your inbox lives inside Vedain.
Updated September 2026 · From $10/user/month
Included in every plan. Cancel anytime.
Send and track from inside your CRM.
Two-way sync with Gmail and Microsoft 365 brings mail into the CRM and sends replies from your actual address. Every email threads onto the right lead or contact automatically, with open and click tracking, unread badges, bulk actions, quick filters and keyboard navigation for inbox-zero workflows.
Send like a team
Per-address signatures, shared visibility into customer threads, a compose popout for multitasking, and resolve-sender intelligence that files vendor mail correctly. Outlook-style search operators find anything in seconds.
Part of Vedain, not bolted on
Email Inbox works on the same records, permissions and reports your team already uses — one platform, one price.
Questions
Go deeper on inbox
Learn more about Email Inbox
Guides and best practices from our knowledge base.
How to Configure the AI Chat Assistant with Your Business Knowledge
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How to Create Support Desk Tickets from Live Chat Conversations
Turn any live chat into a support ticket with one click. The full transcript travels with it — no repeating, no copy-pasting, no dropped context.
Canned Replies, File Attachments and the Pre-chat Form in Vedain Live Chat
Fast, consistent answers win chats. Vedain's canned replies let agents insert saved answers in one keystroke, both sides of the conversation can share files, and the pre-chat form captures the visitor details your team needs before the first message is sent.
Turn it on this afternoon.
Email Inbox is ready in every Vedain workspace. New here? Start with inbox and grow into the rest of the platform.
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