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Communication · included in every plan

Call, log, and follow up — without leaving your CRM.

Make calls directly from Vedain with our browser-based Twilio dialer. Every call is automatically logged against the contact with duration, notes, and outcome.

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Included in every plan. Cancel anytime.
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Dialer & Call Logs in Vedain CRM
IncludedIn every plan — no add-on pricing, no feature gates
01Connect telephony — Twilio, Acefone, UROperator or Ozonetel.
02Click to call — Any number in the CRM dials from the browser; calls log automatically.
03Run campaigns — Queued lists, auto-dial pacing, dispositions and retries.
Call from where the context is

Call, log, and follow up — without leaving your CRM.

Click any phone number to call through the browser — no desk phone, no dialing. Calls log automatically against the lead or contact with duration, notes and outcome tags, and recordings and history live on the record timeline.

01Connect telephonyTwilio, Acefone, UROperator or Ozonetel.
02Click to callAny number in the CRM dials from the browser; calls log automatically.
03Run campaignsQueued lists, auto-dial pacing, dispositions and retries.
What you get

Volume calling, organized

Calling campaigns queue lists with auto-dialer pacing, dispositions and retry scheduling for no-answers. Telephony works with Twilio, Acefone, UROperator and Ozonetel, plus Aircall integration for existing call-center setups.

Browser-based calling via Twilio
Auto-log calls to contacts and leads
Call notes and outcome tagging
Call history in contact timeline
Aircall integration for existing call centre setups

Part of Vedain, not bolted on

Dialer & Call Logs works on the same records, permissions and reports your team already uses — one platform, one price.

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Questions

What do I need to start calling?A supported telephony account (Twilio is the fastest to set up) connected in Settings — then every phone number in the CRM becomes click-to-call.
Are calls logged automatically?Yes — duration, direction, outcome and notes save to the record without manual entry, and missed inbound calls create follow-up visibility.
Can I run outbound calling campaigns?Yes — build a list, set pacing and retry rules, and work through it with the auto-dialer while dispositions keep the list clean.

Turn it on this afternoon.

Dialer & Call Logs is ready in every Vedain workspace. New here? Start with dialer and grow into the rest of the platform.

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